Frequently Asked Questions

Underwoods Moving & Hauling proudly serves Boone, North Carolina, Watauga County, and surrounding areas. If you're unsure whether we service your location, contact us and we'll be happy to help.

We provide:

• Residential moving
• Apartment moving
• Furniture moving
• Local moving services
• Loading and unloading assistance
• Junk removal
• Estate cleanouts
• Garage and storage cleanouts
• Appliance and furniture removal
• General hauling services

You can request a quote by calling, texting, or emailing us. The more details you provide about your move or junk removal project, the more accurate your estimate will be.

Yes. We provide free estimates for both moving and junk removal services.

At this time, Underwoods Moving & Hauling does not carry moving insurance coverage. Customers are encouraged to discuss any concerns regarding liability before scheduling services.

When requested, we can provide and sign a liability waiver that outlines the responsibilities of both parties and the limitations of liability for moving and hauling services.

If you have valuable, fragile, or specialty items, please let us know in advance so we can discuss the best approach for handling them.

We recommend booking as early as possible, especially during weekends, holidays, and peak moving seasons. However, we may be able to accommodate last-minute moves depending on availability.

We accept:

• Credit cards
• Debit cards
• Cash
• Checks
• Venmo
• Square payments

Payment is typically due upon completion of services unless other arrangements have been made.

Yes. We can move furniture, appliances, and many oversized household items. Let us know what needs to be moved so we can prepare properly.

Please contact us to discuss your specific packing needs and available options.

We remove many common items, including:

• Furniture
• Mattresses
• Appliances
• Yard debris
• Household junk
• Garage clutter
• Storage unit contents
• Construction debris (depending on material and quantity)

If you're unsure about a specific item, contact us before scheduling.

Certain hazardous materials and regulated items may not be accepted, including:

• Paints and chemicals
• Fuels and oils
• Asbestos-containing materials
• Explosives or ammunition
• Other hazardous waste

Contact us if you have questions about a specific item.

In most cases, yes. However, arrangements may be possible if access and payment details are coordinated in advance.

We monitor weather conditions closely and will communicate with you if severe weather impacts your scheduled service.

Phone/Text: (828) 406-8115

Email: underwoodsmoving@gmail.com

We're happy to answer any questions and help schedule your move or junk removal project.